Frequently asked questions
Do you provide warranty for your furniture?
Yes. All warranty details are clearly stated on your official invoice, fully documented for complete transparency and peace of mind.
Is your furniture really cheaper than other retailers?
Yes. We keep operating costs low by avoiding expensive showroom locations and unnecessary renovations, so we can offer better value pricing.
Do you have a physical showroom?
Yes - we have 3 branches. Our showrooms are kept simple and practical; we focus on product quality rather than expensive interior setups.
Do you provide a delivery service?
Yes. We have our own in-house delivery team for faster, safer, and more reliable delivery.
Do you provide installation?
Yes. Our team handles both delivery and installation, so everything is properly set up for you.
How long does delivery take?
Ready-stock items normally arrive within 1-3 weeks. Customized items normally take 2-3 weeks. During high order volume, please allow about 1 additional week. Our team will confirm the timing for your order and keep you updated.
What if there is an issue with the furniture after delivery?
Contact our support team directly. We provide in-house after-sales service to help you quickly and efficiently - even after the warranty period.
Are your products customizable?
Yes. Many of our furniture pieces can be customized in size, material, and fabric.
How do I know I can trust your business?
Every purchase is documented on an official invoice with clear terms. We operate with full transparency and provide in-house delivery and service for accountability.
Do you charge any hidden fees?
No. We confirm the complete price with you before you place the order. Once you accept the quotation, that is the final amount you pay, with no hidden or later charges.